Returns & Exchanges
At Kimti, we strive to ensure you love every piece of fashion you purchase; however, if you are not completely satisfied, we offer a seamless 30-day return and exchange policy. Items must be unworn, unwashed, and include all original tags to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and protective seals are intact to avoid processing delays.
Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing